There is a particular kind of exhaustion that leaders are carrying right now.
It's not necessarily burnout in the traditional sense. It's something more layered than that. It's the mental and emotional weight of trying to lead change while simultaneously living inside of it.
In coaching conversations, leadership offsites, and keynote discussions across industries, I'm hearing a similar theme emerge. Leaders are making decisions without complete clarity, managing today's realities while trying to anticipate tomorrow's challenges, and supporting teams through uncertainty while quietly navigating their own questions and concerns. I see it everywhere.
Recently, I spoke at the Ultimate Medical Academy Leadership Conference about what it means to "learn at the speed of change." We discussed the pace of transformation happening across healthcare and healthcare education—technology shifts, workforce changes, AI, evolving expectations, and the emotional toll leaders carry while helping people adapt. But the more conversations I have with leaders, the more I realize this is not simply a healthcare story. It's happening everywhere.
Not long ago, one of my clients described feeling as though he was holding three leadership realities at the exact same time. He was trying to make the best decisions possible in the present while keeping his organization pointed toward the future. At the same time, he felt deeply responsible for implementation—making sure his teams could successfully execute, adapt, and move forward. As he talked, I could hear the weight behind his words. Not because he lacked capability, but because he cares deeply. He wants to get it right and he feels responsible not only for the quality of the decisions being made, but for whether the organization can actually carry those decisions forward successfully. Honestly, I think many leaders are quietly carrying this same pressure right now.
Leadership today often feels like trying to rebuild the airplane while flying it.
There was a time when organizations experienced change in waves. A new system rollout, a restructuring, a strategic shift—and then a period of stabilization before the next significant change arrived. That is no longer the world leaders are operating in.
Today, change feels constant. Technology evolves before teams have fully adapted to the previous version. AI is reshaping workflows in real time. Employee expectations continue to shift. Markets change rapidly. Leaders are being asked to move faster while simultaneously maintaining culture, engagement, trust, and performance.
Many leaders are trying to answer what feels like an impossible question:
How do I keep everyone moving forward when I don't fully know what the road ahead looks like either?
That question requires a very different kind of leadership than many of us were originally taught. Because the leaders who navigate change most effectively are not necessarily the ones with all the answers. They are the ones who are willing to learn, adapt, communicate, and build trust in real time.
One of the biggest traps leaders fall into during periods of transformation is believing they must personally hold everything together ... every answer, every decision, every implementation detail, every emotional burden. I understand that instinct deeply.
During my corporate career, especially in periods of significant transformation, I often felt responsible for carrying both the strategic direction and the emotional weight of the organization. Somewhere along the way, I had convinced myself that strong leadership meant holding it all. Over time, I learned that you cannot scale leadership if you do not trust your people.
At some point, leaders have to stop trying to control every moving part and start creating the conditions where teams can figure things out together. That doesn't mean stepping away from accountability. It means recognizing that sustainable leadership requires shared ownership.
The client I mentioned earlier is learning this in real time. His breakthrough isn't about having every implementation detail perfectly solved before moving forward. It's about trusting that his team has more capability than he sometimes gives them credit for. And frankly, that's uncomfortable for many high-performing leaders. Trusting people often feels riskier than over-functioning which creates bottlenecks, exhaustion, and dependency. Trust, on the other hand, creates growth.
One question I often encourage leaders to ask themselves during periods of change is:
Where am I over-functioning in a way that may unintentionally be limiting my team's growth?
That question alone can create powerful awareness.
At the conference, I shared an idea that continues to stay with me:
The future does not belong to leaders who can simply keep up with change. It belongs to leaders who can learn at the speed of it.
That kind of leadership is not about perfection. It is about mindset, staying open instead of shutting down when uncertainty rises, curiosity instead of defensiveness and resilience instead of rigidity. Most importantly, it is about understanding that change is not just operational—it is deeply human.
Every organizational change eventually becomes a human experience for the people being asked to execute it. People don't simply adapt to new processes or technologies; they experience uncertainty, loss, excitement, fear, resistance, and possibility. That is why leaders set the emotional tone during change. Teams pay attention to how leaders respond when things feel uncertain. They notice whether leaders create fear or clarity. Whether they communicate consistently or disappear into overwhelm. Whether they attempt to carry everything alone or intentionally create connection, trust, and shared ownership.
The leaders who build change-capable cultures are not eliminating uncertainty, they are helping people move through it together.
I don't believe leaders need more pressure to have all the answers. I think they need permission to lead differently-to ask better questions, involve their teams earlier, communicate more openly about uncertainty, let go of the illusion that leadership means always appearing fully certain.
Leadership today is not about standing above change, it’s about learning inside of it alongside your people. Perhaps the greatest leadership shift happening right now is moving from believing our job is to control change to recognizing that our job is to help people navigate it. That requires trust, adaptability, humility, and it requires leaders who are willing to continue learning themselves.
The pace of change isn't slowing down anytime soon. But maybe leadership today isn't about carrying more ... maybe it is about learning to trust, adapt, and navigate change together. Leaders were never meant to carry transformation alone.
What would shift for you as a leader if you trusted your team just a little bit more during change?
If your organization is navigating transformation and looking to build more resilient, change-capable leaders and teams, I'd love to partner with you through speaking, workshops, or leadership coaching focused on leading through uncertainty with greater clarity, connection, and intention.
A CEO once told me it was my job to “sell hope.”
If I’m honest, I didn’t like it.
At the time, I was sitting in a C-level role, part of a leadership team navigating a significant transformation. The organization was evolving in ways that touched nearly every part of the business—our strategy, our structure, how teams operated, and how success would be defined moving forward. There was pressure to move quickly, to adapt, and to lead others through something that didn’t yet feel fully formed.
So when I heard the phrase “sell hope,” my immediate reaction was resistance.
It felt disingenuous. Like we were being asked to paint a picture that might not come true. Like we were leading people somewhere we couldn’t guarantee. And as a leader who deeply valued trust and authenticity, that didn’t sit well with me.
But over time—and through that transformation—my perspective began to shift.
What I came to understand is that selling hope isn’t about spin. It’s not about glossing over the hard parts or pretending uncertainty doesn’t exist. It’s about belief. And more importantly, it’s about helping others find belief when they’re still trying to make sense of what’s changing around them.
During that time in our organization, we were asking people to stretch in new ways. To let go of what was familiar. To adopt new ways of working and, in some cases, redefine their role entirely. And while we as leaders had been part of the conversations shaping that future, our teams were just beginning to process what it meant for them.
That gap—between where leaders are and where their teams are—is where hope either takes hold or begins to break down.
Because in that space, people are quietly asking themselves:
Where are we going?
Why does this matter?
Is this going to be worth it?
That’s where leadership shows up in a very real way.
If I’m being completely honest, part of my initial resistance to “selling hope” came from the fact that I hadn’t fully done the work myself.
I understood the strategy.
I could communicate the plan.
But I hadn’t yet connected to it on a deeper level.
And you can’t sell something you don’t believe in.
That realization was a turning point for me. I had to slow down and reflect—not just on what we were doing, but on why it mattered. I had to find my own connection to the future we were trying to create before I could expect anyone else to follow.
Because hope isn’t something you simply communicate. It’s something people experience through you—through your energy, your clarity, and your conviction.
This is especially true in times of change. Leadership insights continue to reinforce that hope isn’t passive—it’s something we actively create by helping others move forward with purpose and belief.
As leaders, we are naturally ahead. We’ve had more exposure to the strategy, more time to process it, and more context around where things are headed.
But if we move too far ahead without intentionally bringing our teams with us, something begins to shift.
It can feel like we’re moving confidently forward—clear on the direction, energized by what’s possible. But when we pause and look back, our teams are further behind than we realized. They’re still trying to understand, still processing, still questioning.
And in that moment, the gap between leader and team isn’t just about pace—it’s about perception.
When people feel too far removed from where their leaders are, they can begin to feel disconnected from the vision. They may question the intent behind decisions. They may feel like things are happening to them rather than with them.
And if that gap continues to widen, something even more important is at risk—trust.
Because when leaders appear too far ahead, without bringing others along, people can stop seeing them as someone to follow and start seeing them as someone they don’t fully understand… or trust.
Selling hope, then, isn’t about pulling people forward faster. It’s about staying connected enough to guide them forward. It’s about helping them see what’s ahead without losing sight of where they currently are.
So what does this look like in practice?
There are a few intentional shifts that can make all the difference when you’re leading through change:
We are leading in a time that feels faster, more complex, and more uncertain than ever before. Change is no longer a one-time event—it’s constant.
And in that kind of environment, hope becomes a stabilizing force.
Not as a slogan.
Not as a leadership tactic.
But as a responsibility.
Because whether we realize it or not, people are always looking to their leaders for signals. They are watching how we show up, how we communicate, and how we respond to uncertainty.
And in many ways, they are asking: Is there something here worth believing in?
If there’s one takeaway from my own experience, it’s this:
You can’t sell hope if you don’t feel it yourself.
So before you try to inspire others, pause. Connect to the deeper purpose behind where you’re going. Ground yourself in the impact you want to create.
And then lead from that place.
Because when hope is real—when it’s felt, not forced—it becomes one of the most powerful forces in leadership.
If this resonates with you and you’re leading through change right now, I’d love to connect. You can learn more about my work or start a conversation here.
It couldn’t be done. Until it was.
A client recently shared a story that’s stuck with me. He had approached a vendor with a challenge: an ambitious deliverable in an aggressive timeframe. The vendor replied with certainty, “It can’t be done.”
Their response wasn’t malicious. It came from experience, from the data they had, and from what had been possible in the past. But that’s the problem, isn’t it?
So many of us lead from what was—not what could be.
This leader, however, knew better. Just three years earlier, he had done something transformational for his company: he stood up a new data lake in six months, a record-setting achievement. It had never been done before in that organization—and yet, they did it.
Now, three years later, with even more complexity and constraints, he faced a similar challenge. The timeline? 60 days.
The verdict? “Impossible,” they said.
But here’s what he told me after his team pulled it off:
“We were ready. My team has been preparing for this moment. It wasn’t an option to not figure it out. The fact that we did it in 60 days? Stellar—but expected.”
That line hit me.
Stellar. But expected.
Because great leaders today are not waiting for all the information, the perfect plan, or ideal conditions. They’re readying themselves and their teams for what’s next—even when what’s next doesn’t yet exist. They're creating new possibilities by stepping forward with trust, not certainty.
We are now in a leadership era where the impossible is becoming the norm. Things are being done today that have never been done before—and at a breakneck pace.
In this world, leading from the rearview mirror won’t cut it. As Korn Ferry put it in a recent article, Beware the Black Swans, unpredictability has become our norm—and flexibility, adaptability, and intentionality are more important than ever.
Gone are the days when linear planning could carry you from idea to outcome. In today's reality, you often have to jump... and build the parachute on the way down.
The leaders who thrive in this space aren't necessarily the ones with the most knowledge or the best playbooks. They're the ones who lead with trust—in themselves, in their teams, and in their ability to figure it out along the way.
This brings us to something deeper. When the pace is fast and the stakes are high, you don’t have the luxury of overthinking, overplanning, or overdoing.
You have to shift from doing to being.
Instead?
The leader in this story didn’t need more time. He needed more clarity—on who to involve, what success looked like, and where certainty could be found, even in the unknown.
And from there, he moved.
Because confidence doesn't come from having all the answers—it comes from knowing you'll find them. Again and again.
If you're navigating complexity, leading transformation, or simply feeling the stretch of doing what’s never been done before, here are three shifts to help you BE the kind of leader today’s world demands:
If it feels like you’re being asked to do something that’s never been done before, you’re not alone.
That’s not a flaw in today’s leadership landscape—it’s the new normal.
The question isn’t: Can it be done?
It’s: Are you willing to trust yourself enough to go first?
You don’t need to have all the answers. But you do need to show up. Be present. Lead with clarity and conviction.
Because leadership today is less about having a map and more about becoming the compass.
If this message resonates with you, I invite you to take the next step. Let’s explore what it means to show up with more presence, more purpose, and more confidence—even in the unknown.
👉 Book a conversation with me to talk about how you or your team can lead with heart through whatever comes next.
Life has a way of throwing challenges at us—some personal, some professional, and some, like what I’ve recently experienced, physical storms that disrupt everything. When navigating back-to-back crises, it’s easy to feel overwhelmed and drained. But it’s also in these moments that I’ve found gratitude to be a powerful anchor.
Gratitude, even when things feel heavy, has an extraordinary way of shifting our perspective. It helps us notice the small, meaningful moments that would otherwise pass us by—whether it’s the kindness of a neighbor, the unwavering support of a loved one, or the calm of a quiet sunrise. These moments have reminded me that, even amidst the storm, there is so much to be thankful for.
That lesson extends beyond our personal lives—equally essential in leadership. Leadership, after all, is not just about driving results; it’s about fostering connection, believing in people, and appreciating the contributions that make success possible.
As leaders, we often get caught up in the whirlwind of goals, deadlines, and to-do lists. It’s easy to lose sight of the small moments of connection and the intentional actions that remind people they’re valued. But those moments of gratitude shape how our teams feel about their work and their place in the organization.
A recent experience highlighted this for me when I received a message from a former colleague I had mentored. She sent me a photo of old notes I had written her—simple reminders that I believed in her potential.
It struck me that while these notes were small gestures at the time, they had a lasting impact on her. Those little moments of encouragement and belief meant more than I could have imagined.
This story reinforced something we often forget as leaders: We often get caught up in goals, deadlines, and the whirlwind of work, but leadership is about so much more than just metrics. It’s about connection. It’s about taking the time to remind someone of their worth, potential, and what’s possible for them.
The notes we leave behind—whether written, spoken, or through our actions—have the power to uplift, encourage, and leave a lasting legacy long after we’ve moved on.
Gratitude in leadership isn’t complicated, but it’s profound. It can be as simple as taking a moment to acknowledge a team member’s hard work or sending a note of appreciation. These seemingly small actions remind people that they matter, their contributions are seen, and they are valued beyond the metrics.
When we regularly practice gratitude in our leadership, we move from transactional to transformational leadership. We foster trust, create engagement, and build deeper connections that fuel long-term success.
Think about it: how often has someone’s belief in you shifted how you saw yourself? Maybe it was a mentor who saw potential you didn’t yet see in yourself. Or perhaps it was a colleague’s word of encouragement that helped you persevere through a difficult project. These moments stay with us because they tap into something human—the need to be valued and believed in.
Challenges, whether they come as literal storms or the pressures of leadership, test us. They push us to our limits. But they also reveal what we’re truly capable of and remind us of what’s important.
For me, going through this recent challenge has not only deepened my gratitude for the people in my life but also reminded me of how gratitude can transform leadership. When we show up with gratitude during tough times, we set a powerful example for our teams. We show them that we're in it together even when things get tough. Gratitude gives us perspective, helping us see beyond the immediate obstacles and recognize the potential for growth and connection.
When we model this for our teams, we create a culture where people feel valued, focus on possibilities rather than limitations, and see challenges as opportunities to grow.
So, how do we bring gratitude into our leadership, especially in times of challenge? Here are four practical ways:
As we enter the season of gratitude and thankfulness, especially with the upcoming holidays, let’s remember that gratitude isn’t just a personal practice—it’s a leadership superpower. It can transform how we lead, connect, and inspire those around us.
In the spirit of the season, I encourage you to reflect on the people who have supported you, the small wins that have added up, and the opportunities that challenges have presented. And as you lead, remember that your gratitude has the power to ripple out, creating a culture of appreciation, connection, and growth.
Let’s lead with heart, gratitude, and intention—not just now but throughout the year.
If you're ready to explore how leading with gratitude can transform your leadership approach and impact, I'd love to connect.
As we step into the year 2023, corporate leaders are faced with an ongoing challenge of a rapidly changing business environment. For a few of my clients, I am seeing them face a very pressing and unfortunate issue - navigating the challenge of layoffs. This has created a sense of uncertainty and fear among employees and highlighted the importance for them to navigate - purposefully, transparently, and with care and compassion.
Recently, I observed one of my executive clients communicate a very difficult message to his team that 50 jobs would be eliminated. Each one of the employees in the room was directly impacted. He delivered the news clearly yet compassionately as he explained the circumstances, acknowledged the impact of the decision, and offered space & uncomfortable silence for the individuals sitting in front of him to process the news best.
He put himself in the shoes of his employees - many tenured and committed for years to the organization - and took a heart-centered approach to share the difficult news. In navigating the challenge of layoffs, he met his employees in a place of empathy, went off script a little where necessary, and did his best to hold the space they needed to receive the news. He showed up as an intentional leader during a difficult time, and his actions served as an excellent example for other executives to follow.
In my book, Lead with Heart & Leave a Legacy, I talk about my own experience as a corporate executive faced with communicating a layoff. The lack of progress against the company strategy led to a top-down decision to execute a reduction in the workforce across the organization.
It was a heartbreaking day, but my team needed a sincere, transparent, vulnerable leader. The experience taught me the importance of leading with care and compassion during difficult times and proved to be the best approach in minimizing impact on the people.
When navigating the challenge of layoffs, intentional leaders prioritize taking steps to minimize the impact on their employees. They do this by adopting a heart-led approach that focuses on transparency, compassion, and being connected.
Here are three things that intentional leaders do when navigating the challenge of layoffs:
For my executive client, how he chose to communicate the devastating news influenced how those individuals reacted and accelerated their ability to process through the change. While life-changing, they felt supported and mirrored their leader's calm sense of commitment.
The year 2023 will continue to present many challenges for corporate leaders, including the ongoing issue of layoffs. By communicating transparently, showing care and compassion, and being mindful of the concerns of their remaining employees, corporate leaders can navigate the challenge of layoffs while minimizing employee impact and fostering a culture that will thrive in the years to come.
If you are a corporate leader looking to develop intentional leadership skills in your organization and cultivate a culture of care and compassion even in the most challenging of times, I invite you to work with me.
May is mental health awareness month, so it feels like the perfect time to discuss what burnout and self-care can look like in the workplace.
The topic of burnout is becoming a major focus for many organizations. It’s encouraging to see workplaces raise awareness of the dangers of burnout and the importance of self-care and acknowledge the significant impact of workplace stress and long hours on employee health.
But this is still an area where many leaders need to deepen their understanding of burnout and self-care – putting in the time and energy to truly care for their employees and team members.
Burnout is defined as Chronic workplace stress not successfully managed by employers or employees.
One important thing to note here is that the opposite of burnout is not an absence of stress, but rather the successful management of stress. Leading successful teams will always carry some stress, but if we can learn how to use self-care to appropriately handle our job responsibilities – and teach our teams to do the same – we can avoid the dangerous repercussions of severe burnout.
Here’s what we know is true: Teams are burnt out – it’s a global health condition at this point.
According to Gallup, workplace stress costs $300B per year and 44% of workers regularly experience burnout and exhaustion.
These stats show us that, as leaders, we are acutely responsible for the mental health and wellbeing of our people. We must be aware of what can happen when we ignore the signs of burnout, push our teams too far, and don’t make space for proper self-care.
I started thinking more about burnout – specifically who is to blame when it happens – after I was asked to speak about the benefits of self-care (and the negative impact of burnout). I personally experienced a serious health scare due to the burnout I suffered, which ultimately led me to make huge changes in my lifestyle and career. And I really wanted to know – whose fault is it?
Was it my leaders’ fault for not seeing the signs and creating an unhealthy environment?
Was it my organization’s fault for creating a toxic culture and having outsized expectations?
Or was it my fault – for letting things get so bad before I made any personal changes?
As I thought about who to blame, I realized something: The better question is what can be done about burnout and self-care in the workplace?
We have all played a part in letting things get so out of hand, and I think our energy should be spent on finding solutions and creating positive change within our realm of influence.
Before we can find feasible solutions, we need to understand how burnout occurs, even in businesses that don’t intend to work their employees into an unhealthy state.
The world is changing at an exhaustive rate. We are always on. We have competing priorities to keep up with and everyone expects instantaneous gratification. We can always be reached. Everything is urgent.
And while it’s convenient to blame COVID, this burnout culture existed long before the global pandemic. COVID simply accelerated and exacerbated the issue.
For organizations who thrived during COVID, it was game on to capitalize on the opportunity to experience exponential growth in a new segment, new category, or new industry.
For organizations who struggled during COVID, it was game on to keep the business afloat, rethink, reinvent and emerge on the other side so they could rebuild what once was.
Employees on either side of the coin were overworked with blurred lines between work and home, anxiously facing sleepless nights, worried about their job, or worried they wouldn’t appear as productive as they needed to be to save themselves if they had to.
The demands of our busy lives, coupled with the performance cultures we face in our jobs, wear us down and make burnout a real experience.
Burnout is caused by:
And these are all things that destroy performance while harming individuals.
When speaking to a local news channel about burnout in 2019, I gave a suggestion to “get 7 hours of sleep” as an effective way to combat burnout. This simple suggestion garnered a snicker from the anchor – you can watch the clip here. It just shows how far we have to come, and how embedded the burnout culture truly is.
So what are we, as leaders, supposed to do?
The solution for burnout isn’t “self-care” – and it isn’t lowering performance expectations.
Solving burnout in the workplace requires a co-created space between employees and the company that includes ambition, drive, results, and time to rest and recharge.
Hard work should be met by equal rest. The most ambitious of your people need to be praised for recharging the same way they are praised for meeting big goals. We must remove the stigma of “laziness” and reframe genuine rest and recharging as essential components of success.
Whether you’re a leader looking for better ways to support your employee's overall well-being or an employee teetering on the edge, looking for ways to avoid burnout – here are 3 strategies to try:
My work is centered around helping leaders become more effective while also leading more fulfilling lives. If you’re interested in working together to avoid burnout, recover from existing burnout, help your employees avoid burnout, or learn how to implement a self-care practice that prioritizes success and recharging – I’d love to chat with you.
You can contact me here to get started.
After over a year of working from home, avoiding family gatherings, and checking in with friends and coworkers over Zoom, we’re exhausted. We haven’t hugged our loved ones or spent quality time with our friends or colleagues in person. The mental, emotional, and physical toll of our collective isolation is significant. But we have also discovered that we are more resilient than many of us even thought possible.
We have created a new integrated life, where work and home became a unique blend for many of us. We’ve discovered unexpected blessings, new priorities, and positive experiences amidst the chaos of pandemic life.
It is now time to decide what served us and be deliberate and intentional about what we carry forward into the next normal.
I often hear from my clients, friends and family that they are anxious to "go back to normal." The truth is, we can’t ever go back. Things have fundamentally changed: in public spaces, work environments, and social settings. There will be no “going back to normal” at any point.
But this isn’t as dire as it sounds. In fact, I believe we all have a rare chance to live life with great intention, as we move into the next “normal.”
We shouldn’t want to go back. Remember that hamster wheel of life that was constantly spinning – late nights at the office, over-committed calendars, making time for everyone but ourselves? We have had a year (or more) to adjust and leave much of that life behind, and if we are intentional about moving forward, we can avoid ever falling back into those toxic patterns.
Despite the stress and disruption of a year-plus of COVID-restricted life, there are a whole host of positive things we can bring with us into our next normal. The key is in taking time to reflect on what we have learned about ourselves and truly come to appreciate since March 2020.
Living life with intention as we move forward is the only way to avoid falling back into bad habits. It took us over two months to adjust to social distancing and COVID restrictions, but we can fall back into our “old normal” way of life in as little as two weeks if we aren’t diligent.
Examine your life now:
Once you are aware of these shifts and the positive things you would like to keep, you can take steps to ensuring they remain part of your life.
You have reflected on your life since March 2020 and identified the changes, routines, and expectations you’d like to keep. Maybe this looks like closing your laptop at 4:30 and spending half-an-hour with your kids before you start dinner prep. Maybe it means keeping your morning walk. Or maybe you’ve fallen in love with having small blocks of unscheduled time in your week that you want to protect!
Learning to set boundaries will help you protect the things that serve you.
Boundaries are limits we set with others that establish what behaviors we will allow and what we will not. Setting healthy boundaries can feel uncomfortable if you’ve never really used them before, but boundaries actually help us enjoy our relationships and avoid stress, anger, and conflict.
We can’t ever go back to life before COVID, but we can create boundaries to protect the things we have gained and come to appreciate since experiencing quarantine, social distancing, and COVID restrictions. You owe it to yourself to move into the next normal as strong, healthy, and balanced as possible.
I know that learning how to set boundaries can be challenging, which is why I created this helpful resource designed to help you determine your personal standards and then set healthy boundaries to protect those standards.
I invite you to download this resource and spend some time working through it. You’ll be amazed at how your healthy boundaries will help you create and protect a life that serves you and your highest values.
The last few months have been a true awakening and forced us to recognize what is most important in our lives.
Similar to the personal health crisis I faced a few short years ago, for all of us, this global health crisis is bringing our priorities into focus - health, family, relationships, time, happiness; and creating an inventory of what we need to be strong and prepared to continue to push through.
This defining moment in history and in our lives has made us more aware of what changes are needed.
Let’s face it…many of us have spent a good part of our lives waiting for the inspiration to do something different, to make a bold change. This world crisis is a defining moment and it is accelerating the shift.
Do you want more meaning and inspiration in your life and career?
Now is the best time to take yourself out of what you do, the job you are in, the path you are on, the success you are tied to, and focus on the things that inspire you and that give you energy. It is up to you to create your own inspiration.
This doesn’t mean that you have to walk into the boss’ office tomorrow and quit, abandon your current business or make a complete career transition.
If you want to make a change but don’t know where to start, don’t know what you really want, or are fearful of leaving old measures of success behind, there are a few things you can do to take control and take the first steps:
You have options and there is no better time to define your success on your own terms, achieve it by your own rules, and build a life you're PROUD AND INSPIRED to live...
If you are feeling ready to face your fears and take the first brave step forward toward a more meaningful and fulfilling life and career, please join my next zoom webinar on June 9: Redefining Success: The First Steps Toward Change. I will share more detail on how you can take back control and introduce you to the 8 Steps in creating a one-of-a-kind Heart-centered Women's Blueprint to re-engineer all aspects of your life and increase confidence and satisfaction in your career & your next great chapter overall.
ABOUT THE AUTHOR:
Engaged and inspired by smart business leaders who manage it all, personally and professionally, Tricia plays the role of coach, accountability partner, advisor, and consultant. Drawing on experiences, skills, and HEART, Tricia helps others elevate their leadership and develop new possibilities in how they show up and how they engage every day.
The United States is in a state of emergency due to the COVID-19 pandemic. If your organization wasn’t already crisis planning, they certainly are now.
For the past year, I have been watching the “message from our CEO” emails, the social posts, the news (now that is enough to scare anyone!) and can’t stop thinking about how much we learn about people during times like this…how much we learn about our leaders.
There is no doubt that the impacts of this situation are far-reaching as organizations pull back spending, freeze travel, update work-from-home policies and look to protect the health and safety of their employees and customers.
It is the right thing to do. Some leaders have managed their organizations through crisis before and for others, they lack the experience.
I have experienced it before, and I am seeing it with my clients now. It is times like this when intentional leadership is needed most.
Show up with a sense of responsibility and commitment to your organization and role model the behavior you want people to follow.
Engage personally with people, listen to their fears, and communicate openly and transparently. Acknowledge the challenge and help people know that you have their best interest at heart.
Most crises come on quickly and it is critical to jump into planning, make swift decisions, move people to action, address the external constituents.
But it is also critical to take a breath and think through the plan to lead your people through the situation.
Here are four things you can do as an Intentional Leader. Show up as your best self and as the leader your employees need you to be:
The worst thing you can do is overreact which brings fear, panic, and self-interest into the picture. All eyes are on you so maintain self-control by projecting a sense of calm.
Don’t minimize the situation as you can come off as inauthentic but use facts (not fear) to balance the reality of the situation with the emotions of the people.
In absence of information, people fill in the blanks. Be visible and explain the steps being taken. Be transparent, clear, and timely in sharing information.
Recognize the fluidity of the circumstances and commit to regular updates that keep everyone focused forward together.
Help your people see the bigger picture…the world on the other side of the crisis. Remain positive and encouraging as your organization pushes through the discomfort and uncertainty.
When necessary, stand back from the action and reassess. Solicit input within the organization but pull in outside advice when necessary.
Don’t waste the crisis! When the challenge is finally over, it is important to de-escalate and restore operations but that doesn’t always mean “business as usual”. Ask for feedback, capture lessons learned, and identify long last improvements that can be made.
Most importantly, explicitly thank and recognize people for what they achieved. Acknowledge the disruption and express gratitude for their continued support, focus, and commitment during a difficult time.
As painful as it is, a time like this is an opportunity to practice the type of leadership that is needed. To effectively and successfully lead through the most difficult and uncertain situations.
– inspirational, connected, present, mindful –
Embrace the challenge, be intentional in your how, and new ways of thinking will arise. You will get past it with an understanding that you can face a crisis, like COVID-19, head-on, and be a better leader for your organization in the long run.
Tricia is a global business leader, author, and certified executive coach. Her unique corporate background gives her a clear understanding of the personal and professional challenges that senior business leaders face today.
She brings real-life expertise around talent, culture, and leadership to every coaching engagement and is committed to helping individuals, teams, and organizations accelerate performance.
Tricia believes this can be done with authenticity and by staying true to personal values, beliefs, and leadership styles.
