There’s something about the summer-time—longer days, summer vacations, and a subtle shift in pace—that creates space to step back and reconnect with what matters most. It’s a season that invites more connection, especially with the people we love. For many of us, that means more time with family. And if you’re anything like me, you’ve likely noticed that as your kids get older, that time together doesn’t happen as naturally as it once did.
Everyone has their own plans, their own interests, their own version of fun. And while that independence is something to celebrate, it also means that creating meaningful family moments requires a bit more intention than it used to.
That’s where something we call forced family fun comes in.
In our family, forced family fun isn’t about obligation—it’s about intention. It’s about creating moments that wouldn’t happen otherwise unless we made the effort. Sometimes it’s something simple, like a night at the pool hall followed by sushi. Other times, it’s planning a long weekend or a short getaway.
This year, my family took advantage of the Fourth of July falling on a long weekend and headed out to Colorado together. No friends invited, no splitting off into different directions—just time for us to reconnect as a family. While it may have started with a little resistance due to competing plans and a few questions about why we have to do this, it didn't end that way. What we’re really doing is creating space for connection and once we’re in it—laughing, sharing stories, being present—that initial resistance fades, and what’s left is something much more meaningful.
That idea—of intentionally creating connection—has been sitting with me lately, not just in my personal life, but in the work I do with leaders and teams.
I believe this same dynamic is playing out in the workplace.
The way we work has changed dramatically over the past few years. Hybrid and remote models have created flexibility and autonomy, which many employees value, but they’ve also introduced a new challenge—one that isn’t always immediately visible.
Connection no longer happens organically the way it used to.
And it's not just because people are working remotely. Even in organizations where employees are physically together, many spend their days moving from one back-to-back meeting to the next, often joining virtually from behind their own desks. Increasing workloads, competing priorities, and the constant pressure to keep up can leave little time for anything beyond heads-down execution.
As a result, the informal conversations, spontaneous brainstorming, and moments of shared laughter between meetings—those small, everyday interactions that quietly build trust and relationships—have become far less frequent. In their place, we have more structured communication, more scheduled meetings, more transactional exchanges. And while work is still getting done, something is missing.
Leaders are feeling it in the form of lower engagement, slower alignment, and teams that don’t quite feel as connected as they once did. It’s not that people don’t want connection. It’s that connection doesn’t just happen anymore. It has to be created.
That’s why so many organizations are investing in bringing their people together again.
In fact, according to a recent Korn Ferry commentary on workplace trends, nearly all companies are now hosting off-site events—far more than before the pandemic. At first glance, this might seem surprising, especially in a time when employees value flexibility and autonomy. But when you look a little deeper, it makes perfect sense. Organizations are trying to rebuild something that used to happen naturally—connection, trust, and a shared sense of purpose. In many ways, these off-sites are the workplace version of “forced family fun”. They are intentional moments designed to bring people together, even when it might feel inconvenient or unnecessary at first.
And just like at home, not everyone shows up fully on board. Some employees question the value. Others feel the tension of stepping away from their workload or personal responsibilities. There can be a quiet sense of skepticism—this better be worth it.
Over the course of my corporate career and now in my work with leadership teams, I’ve seen both sides of this.
I’ve experienced off-sites that felt like a nice break from the routine but didn’t create any lasting impact. People connected on the surface, enjoyed the experience, and then returned to work exactly as they were before. I’ve also been part of gatherings that were truly transformative. The difference wasn’t the location, budget, or even the agenda, it was the intention behind it.
When leaders are clear about the purpose of bringing people together—whether it’s to build trust, align on strategy, or create space for honest conversation—the experience shifts. It becomes more than just time away from the office. It becomes a catalyst. Trust, alignment, and connection aren’t built through email threads or status updates. They’re built through shared experiences, meaningful dialogue, and moments where people feel seen and heard. Those outcomes may not show up neatly in a spreadsheet, but they show up everywhere else.
In how quickly teams make decisions.
In how openly people communicate.
In how willing individuals are to support one another and move forward together.
What I find most interesting is how closely this mirrors what happens in our personal lives.
At home, we can’t assume connection will happen as our lives get busier and more complex. We have to create it. We have to make the time, even when it’s not the easiest option. And the same is true in leadership.
We can’t rely on connection to happen organically in today’s work environment. We have to be intentional about creating opportunities for it.
That doesn’t mean every team needs a large-scale off-site. It might be a smaller gathering, a team dinner, or even a well-designed working session that prioritizes meaningful interaction over just getting through an agenda. What matters most is the clarity of purpose.
Why are we bringing people together?
What do we want them to walk away with?
How will this experience help them show up differently afterward?
When those questions are answered with intention, the return becomes clear.
As you move through the summer, I invite you to think about where you might need to create more intentional space for connection. Maybe it’s with your family—planning that trip or that evening together that might not happen otherwise. Maybe it’s with your team—bringing people together in a way that goes beyond the transactional and into something more meaningful. The moments that feel a little forced at first … are often the ones that matter the most.
If you’re thinking about how to create more meaningful connection within your team or leadership group, I’d love to support you. Whether it’s designing an intentional off-site, strengthening alignment, or building trust in a more hybrid world, let’s start a conversation.
Reach out and let’s explore how you can create moments that truly make an impact—for your team and for yourself.
A CEO once told me it was my job to “sell hope.”
If I’m honest, I didn’t like it.
At the time, I was sitting in a C-level role, part of a leadership team navigating a significant transformation. The organization was evolving in ways that touched nearly every part of the business—our strategy, our structure, how teams operated, and how success would be defined moving forward. There was pressure to move quickly, to adapt, and to lead others through something that didn’t yet feel fully formed.
So when I heard the phrase “sell hope,” my immediate reaction was resistance.
It felt disingenuous. Like we were being asked to paint a picture that might not come true. Like we were leading people somewhere we couldn’t guarantee. And as a leader who deeply valued trust and authenticity, that didn’t sit well with me.
But over time—and through that transformation—my perspective began to shift.
What I came to understand is that selling hope isn’t about spin. It’s not about glossing over the hard parts or pretending uncertainty doesn’t exist. It’s about belief. And more importantly, it’s about helping others find belief when they’re still trying to make sense of what’s changing around them.
During that time in our organization, we were asking people to stretch in new ways. To let go of what was familiar. To adopt new ways of working and, in some cases, redefine their role entirely. And while we as leaders had been part of the conversations shaping that future, our teams were just beginning to process what it meant for them.
That gap—between where leaders are and where their teams are—is where hope either takes hold or begins to break down.
Because in that space, people are quietly asking themselves:
Where are we going?
Why does this matter?
Is this going to be worth it?
That’s where leadership shows up in a very real way.
If I’m being completely honest, part of my initial resistance to “selling hope” came from the fact that I hadn’t fully done the work myself.
I understood the strategy.
I could communicate the plan.
But I hadn’t yet connected to it on a deeper level.
And you can’t sell something you don’t believe in.
That realization was a turning point for me. I had to slow down and reflect—not just on what we were doing, but on why it mattered. I had to find my own connection to the future we were trying to create before I could expect anyone else to follow.
Because hope isn’t something you simply communicate. It’s something people experience through you—through your energy, your clarity, and your conviction.
This is especially true in times of change. Leadership insights continue to reinforce that hope isn’t passive—it’s something we actively create by helping others move forward with purpose and belief.
As leaders, we are naturally ahead. We’ve had more exposure to the strategy, more time to process it, and more context around where things are headed.
But if we move too far ahead without intentionally bringing our teams with us, something begins to shift.
It can feel like we’re moving confidently forward—clear on the direction, energized by what’s possible. But when we pause and look back, our teams are further behind than we realized. They’re still trying to understand, still processing, still questioning.
And in that moment, the gap between leader and team isn’t just about pace—it’s about perception.
When people feel too far removed from where their leaders are, they can begin to feel disconnected from the vision. They may question the intent behind decisions. They may feel like things are happening to them rather than with them.
And if that gap continues to widen, something even more important is at risk—trust.
Because when leaders appear too far ahead, without bringing others along, people can stop seeing them as someone to follow and start seeing them as someone they don’t fully understand… or trust.
Selling hope, then, isn’t about pulling people forward faster. It’s about staying connected enough to guide them forward. It’s about helping them see what’s ahead without losing sight of where they currently are.
So what does this look like in practice?
There are a few intentional shifts that can make all the difference when you’re leading through change:
We are leading in a time that feels faster, more complex, and more uncertain than ever before. Change is no longer a one-time event—it’s constant.
And in that kind of environment, hope becomes a stabilizing force.
Not as a slogan.
Not as a leadership tactic.
But as a responsibility.
Because whether we realize it or not, people are always looking to their leaders for signals. They are watching how we show up, how we communicate, and how we respond to uncertainty.
And in many ways, they are asking: Is there something here worth believing in?
If there’s one takeaway from my own experience, it’s this:
You can’t sell hope if you don’t feel it yourself.
So before you try to inspire others, pause. Connect to the deeper purpose behind where you’re going. Ground yourself in the impact you want to create.
And then lead from that place.
Because when hope is real—when it’s felt, not forced—it becomes one of the most powerful forces in leadership.
If this resonates with you and you’re leading through change right now, I’d love to connect. You can learn more about my work or start a conversation here.
I have never been great with directions.
When my son was a toddler sitting in his booster seat in the back of the car, he would confidently tell me which way to turn when I got flustered and unsure.
Imagine that — a tiny human calmly navigating while I was second-guessing every intersection.
Some people just seem wired with an internal compass. He clearly did not get that from me.
Over the years, I’ve realized my relationship with direction has shaped more than how I travel. It has shaped how I lead. And I know many leaders quietly wrestle with the same thing — making decisions and moving forward without complete clarity.
In fact, I think I know exactly where my own sense of direction comes from. My mom often tells the story about when my dad took me with him on a quick errand to the post office. What was supposed to be a short trip turned into four hours. He got completely lost. She was home with my baby brother worried about what might have happened.
Somewhere along the way, I adopted a similar relationship with direction. Not just on roads and highways, but in life too.
There have been many seasons where I have not felt one hundred percent clear about where I was headed. Times when I made what felt like the right turn only to realize later it meant recalculating. Times when I wondered if progress would lead to a breakthrough or simply a U-turn.
If you are a leader, you probably know this feeling.
Today we have incredible tools to help us find our way. GPS. Strategy frameworks. Leadership models. Data dashboards. AI. Advisors and coaches. All of these can help us move faster. They can reduce friction and provide guidance when the path feels uncertain. And yet, tools are not perfect.
Even now, when I travel to a client’s city filled with tall buildings and unfamiliar streets, my GPS will occasionally fail me. I will confidently start walking only to realize a few minutes later that I am heading in the wrong direction. Sometimes the signal drops. Sometimes the map spins. Sometimes I simply misinterpret what I see.
Leadership is no different.
You can have a beautiful strategic plan and still feel unsure. You can have access to more information than ever before and still wrestle with doubt. You can be surrounded by smart people and still need to make a decision without full clarity. The myth that great leaders always know the exact direction keeps many talented people stuck.
Where in your leadership might you be waiting for perfect clarity before taking the next step?
For years I tried to fix my lack of directional confidence in very practical ways. I challenged myself to get better. I would hear my mom’s voice in my head reminding me that streets run north and south and avenues run east and west. It is a grid. It should be simple. Some days that helped and other days it made things more confusing. Kind of like leadership advice.
Over time, my focus shifted. Instead of obsessing over always knowing the precise route, I began practicing something more important — trusting that clarity often comes after we begin moving.
Directionally, I might know I need to go that way. Not with perfect certainty. Not with a fully mapped path. Just with a quiet internal nudge.
So I step forward.
Sometimes the GPS locks in and confirms I am exactly where I need to be and sometimes I need to adjust. Occasionally, I have to turn around completely. None of that means I am lost. It means I am learning.
One of the most defining moments of “moving before I was fully clear” came when I made the decision to leave corporate.
For most of my career, I never imagined I would step away from that world. I loved leading teams, the pace and the impact. My identity was deeply connected to being an executive.
But a serious health scare became the nudge that said, go that way.
Or maybe more accurately… take a left here.
I did not have a perfectly mapped path. I did not know exactly what my next chapter would look like. I only knew that staying where I was no longer felt aligned.
Over the past nine years since making that decision, the road has not always been clear. There have been unexpected turns. There have been U-turns. There have been moments of recalculating and there has also been so much growth, purpose, and joy.
I made a commitment to myself to keep the road open — to stay curious, to listen for new direction, and to trust that adjusting along the way was part of building a meaningful journey.
Leadership often asks us to do the same.
Modern leadership requires both external guidance and internal connection. We absolutely should use the tools available to us. They make the journey more efficient and often more effective. But we cannot outsource our intuition. We cannot silence the voice that tells us when something feels aligned or when a different path might serve our people better.
Intentional leadership is not about having every answer before you begin. It is about developing the self-awareness and courage to move forward while listening deeply.
When leaders learn to trust their inner compass, they give their teams permission to do the same. They create cultures where movement matters more than perfection and learning matters more than always being right.
If the path ahead feels unclear right now, here are three practices that can help:
Perhaps the most powerful shift for me has been making peace with imperfection. I may never be the person who can instantly orient herself in any city without help. I may still have moments where I second-guess a turn. I may still find myself walking a block or two in the wrong direction. And that is okay.
Because I trust that I will find my way.
Leadership is not about flawless navigation. It is about resilience. It is about adaptability. It is about the willingness to keep going even when the signal drops or the map spins. The practice is not just about knowing where north is. It is about strengthening your inner compass so you can move with intention even when the path is unclear.
I am still learning. Still recalculating. Still listening.
It is not perfect.
But I am getting better. And that feels like exactly the right direction.
If you are navigating uncertainty in your leadership right now, you don’t have to figure it out alone. Coaching can help you strengthen your inner compass, build confidence in decision-making, and lead with greater intention. If this message resonates, I would love to connect and explore what direction might look like for you.
There’s a unique energy that comes with stepping into a new leadership role—especially when it’s an elevated one. Excitement, pressure, big ideas, a fresh mandate, and the desire to make an early mark all collide at once. Most leaders describe this moment as a mix of adrenaline and responsibility: “This is my chance to make an impact.”
And it is.
But here’s what often gets lost in the noise of expectations, strategy refreshes, and early wins:
You’re not the only one transitioning—your team is too.
In fact, while you’re thinking about the big strategic shifts, your new executive peers, and the expectations of the CEO or board, your team is silently trying to answer a different set of questions:
What does this mean for us?
How do we work with you?
What do you expect?
And how do we succeed under your leadership?
This is where many new leaders unintentionally misstep. Not because they aren’t capable, prepared, or well-intentioned—but because their focus tilts upward and outward, rather than downward and inward. They invest heavily in the organizational transition, while under-investing in their team’s transition to them.
And that gap becomes costly.
Much has been written about the importance of a leader’s first few months on the job. Michael Watkins’ classic book, The First 90 Days remains a go-to resource for leaders everywhere—because it teaches you how to diagnose the organization, gain early wins, and build momentum quickly.
What’s important to remember … you cannot accelerate your impact if your team stays stuck at the starting line.
I’m working right now with a leader who was recently promoted to a C-level role. He has plenty to focus on—aligning with a new executive team, reshaping his strategy, and identifying the levers he can influence now that he’s sitting one seat higher.
Yet one of the most important questions he’s learning to ask is also the simplest:
“How is my team experiencing me in this transition?”
That awareness is the difference between a leader who simply steps into the role and one who truly lands in it.
That’s why I use a New Leader Assimilation process with newly elevated executives—a focused, insight-driven approach that gives leaders the clarity, expectations, and early alignment they need to lead effectively with their teams. It’s not heavy, and it’s not a long-term intervention. It’s a quick-hit, high-impact alignment that ensures the team moves forward together, not in parallel.
Like it or not, assumptions are the silent killers of a new leadership role.
When a leader doesn’t take time to understand how their team is experiencing the transition, here’s what usually happens:
And the worst part?
By the time misalignment becomes visible, it’s already impacting performance.
Early alignment is not about hand-holding. It’s about eliminating ambiguity before it becomes friction. It’s about equipping your team to move with you, not behind you. And it’s about avoiding the trap so many new leaders fall into …
Leading with horsepower instead of partnership.
If you’re stepping into a new leadership role — especially an elevated one — here are four intentional leadership moves to ensure you don’t leave your team behind as you surge forward.
You won’t get real insights by asking, “How’s everything going?”
You will get real insights by asking:
Whether gathered through a structured interview process or through your own conversations, these insights are gold. They tell you exactly where your early leadership will matter most.
Because your team will absolutely follow you—but they want to know you see them first.
You know what you expect from your team, but do you know what they expect from you?
One of the most important parts of assimilation work is surfacing mutual expectations early. People rarely say these things out loud, yet they shape everything: trust, accountability, communication, decision-making.
Think of it as closing the gaps before they become frustrations.
Great teams don’t happen by accident. Even small agreements—how you communicate, how you meet, how decisions get made, become the scaffolding for trust and performance.
This is where I lightly weave in principles from frameworks like The Five Behaviors®—trust, communication, clarity, accountability, and results—to create shared language and early norms.
It doesn’t need to be exhaustive. It just needs to be intentional.
If there’s one idea to carry with you from all of this, it’s that early impact is never created in isolation. While your role may have changed, your success is still deeply connected to the people who now look to you for clarity, direction, and leadership in this next chapter.
You were selected for this role because of your experience, your judgment, and your ability to think strategically. Those strengths matter. But what ultimately determines whether your first 100 days build momentum—or quietly create friction—is how well your team understands you, trusts you, and feels equipped to succeed alongside you.
This is why leading the work and leading the team must happen at the same time. When leaders focus exclusively on strategy, speed, and early wins, teams are left trying to catch up. But when leaders slow down just enough to create alignment, surface expectations, and establish clear ways of working, something powerful happens: the team moves forward with them, not behind them.
Your first 100 days aren’t about proving that you belong in the role. They’re about creating the conditions for others to do their best work under your leadership. And when you do that—when you bring your team with you intentionally—your impact doesn’t just grow.
It compounds.
If you’re navigating a leadership transition and want to set your team up for success early, let’s connect!
I see it all the time—smart, well-intentioned, “nice” leaders who pride themselves on collaboration and respect. Meetings are calm, conversations are polite, and people nod in agreement. On the surface, everything looks good. But underneath, something’s off.
There’s frustration that isn’t voiced.
Ideas that never see the light of day.
And decisions that take too long because no one wants to rock the boat.
It’s what I call the “niceness epidemic.”
And it’s costing teams clarity, energy, and speed at a time when they can’t afford to slow down.
We’ve all been there—sitting in a meeting where something needs to be said, but no one says it. Maybe you’re protecting harmony. Maybe you’ve tried before and been dismissed. Maybe you’re just tired of the conflict.
Whatever the reason, staying stuck in niceness doesn’t serve anyone. It keeps teams operating at the surface when they need to be working in the deep end—where trust, accountability, and real alignment live.
So what keeps us there?
In my work with leadership teams, three common dynamics keep people quiet when they should speak up:
Whatever the reason, “niceness” isn’t a strategy. It’s avoidance. And in today’s complex, fast-moving environment, avoidance slows everything down.
The antidote to niceness isn’t aggression—it’s vulnerability.
Vulnerability isn’t oversharing or venting emotions. It’s having the courage to be real. It’s the leader who says, “I think we’re out of alignment,” or “We need to pause and clarify what success actually looks like.”
That moment—when someone speaks truth—cracks something open. And that crack lets trust in.
With trust comes clarity. With clarity comes accountability. And with accountability comes momentum.
This is what Patrick Lencioni calls vulnerability-based trust—the foundation of any cohesive team. Without it, people comply. With it, they commit.
Executives often tell their teams to “move faster” or “get comfortable with being uncomfortable.” Here's the paradox: sometimes, we need to go slow to go fast.
Going slow doesn’t mean delaying action—it means taking the time to get aligned on direction and expectations before racing toward execution. When teams pause to talk about what “faster” really looks like, they save time later by avoiding rework and confusion.
In this era of stacked, continuous change, clarity doesn’t happen on its own. It takes intention, communication, and modeling from the top. As leaders, we have to contextualize what we mean by “speed” and give teams tangible examples of what it looks like.
Because clarity is the new speed.
When leaders stop avoiding the hard stuff and start naming what’s unsaid, the payoff is huge:
Teams that build this kind of trust don’t just move faster—they move together.
So how can you start modeling something other than surface-level niceness? Try this:
I’m not pretending this is easy. For those of us who value harmony (and I count myself in that group), niceness can feel like a badge of honor. But sometimes, that badge keeps us from saying what needs to be said.
The truth is, harmony isn’t the same as health. Healthy teams can debate, disagree, and recover stronger.
So what’s one action you can take this week to move from nice to real—for your own growth, for your team, and for the work that matters most?
If your team is ready to move beyond niceness into deeper trust, clearer alignment, and stronger results, let’s talk.
We’ve all seen the headlines.
AI is transforming everything - how we work, what roles are essential, even which jobs might disappear. My inbox is overflowing with articles, book recommendations, and industry predictions. In nearly every client conversation I’m having lately, AI is front and center. It’s strategic. It’s complex. And while it often feels like a tidal wave we’re all trying to surf in real time, the truth is: AI can’t lead your team.
In the middle of all this AI noise, I found myself recently in a powerful conversation with a senior leadership team. They were wrestling with where to place the next big decisions - how much to invest, where to focus, and how to lead their teams through what’s next. These are smart, experienced leaders who know how to weigh risk and navigate complexity.
Then one of them said something that cut through everything:
“AI won’t solve it. It’s all of us around this table who will decide.”
That comment said everything.
Because this is what leadership looks like in the age of AI.
Not turning to tech for all the answers - but turning to each other.
Leadership? That’s still on us. And there's no question that AI is revolutionizing how we work. Some companies are even eliminating layers of management because AI can streamline workflows and make task delegation more efficient.
But let’s not confuse efficiency with leadership ... developing people, unlocking potential, navigating ambiguity ... that’s the real work of leadership, and it’s more vital than ever. Your ability to coach and develop people is what makes you truly indispensable. The best leaders today aren’t just delegating—they’re elevating.
AI might be able to complete a task, but AI can’t lead. It can’t see potential. It can’t nurture growth. And it certainly can’t coach someone through uncertainty or self-doubt.
The most effective leaders I see today, especially those navigating rapid AI integration, share one powerful trait … they lead with a coaching mindset.
This mindset is more than just a style … it’s a strategic advantage.
That’s why I use the Coaching Mindset Index (CMI) with many of my clients. This tool helps leaders understand their natural coaching approach and where they might stretch to lead more effectively. The CMI highlights the balance between directive strategies (push) and supportive strategies (pull), showing leaders how to flex their style based on what the moment - and the team - requires.
The data backs it up: Organizations that are effective at upskilling their leaders to coach are 130% more likely to demonstrate strong business outcomes.
In other words, leaders who coach well don’t just build better teams - they build better businesses.
If you want to future-proof your leadership in the age of AI, here are four ways to step more fully into a coaching mindset (based on insights from the CMI):
The speed of change isn’t slowing. AI will keep evolving. The landscape will keep shifting. But the heart of leadership remains the same: People.
How you engage them.
How you develop them.
How you lead with intention.
That’s your edge. That’s your legacy. And that’s something AI can’t touch.
Curious about how coaching shows up in your leadership style? Let’s explore the Coaching Mindset Index and how it can help you strengthen your impact, build stronger teams, and lead with more clarity and confidence. Reach out here to learn more
I recently had an opportunity to host a leadership development session with an impressive leadership team in Chicago. When they gathered together for our custom workshop, it was the first time they had all been in the same room in two years due to Covid-19 and what transpired in the time that had past gave significant importance on the development of the leader as learner.
David, the CEO, worked with me to create a customized goal and topic for this leadership development workshop. He asked me to introduce strategies and tools to help his team be more open to new ideas, to “rethink” the way things had been done before, and to be curious problem solvers, decision-makers, and leaders. Based on these goals for the team, I curated an extremely relevant topic for leaders today – “Are You Learning as Fast as the World is Changing?”
To prepare for our session, I asked the team to read Think Again by Adam Grant. This helped them feel equipped to dig deeply into the concept of rethinking.
The key point of our session was this: In a world that never stops changing, leaders can never stop learning.
I helped the leadership team embrace their role as continuous, curious learners by questioning common responses to their current actions and situations. We interrogated the validity of “that’s the way we’ve always done it” to see that just because something has been done a certain way does not mean it can’t be done differently.
Change-capable leaders must grow and evolve with the world. The leader’s job is constantly learning – rethinking current policies, questioning current responses, and investigating new potential solutions.
When your talent embraces their role, leader as learner:
David, the CEO, and I also developed another important objective for this session: allowing people time to reconnect with each other.
We spent a little less time “doing” and more time “being.” This time was crucial to the team – allowing them space and energy to renew their commitment to the organization and their roles as leaders.
The face-to-face time we prioritized brought up many interesting conversations, including:
These discussions helped the leaders better understand their peers and themselves.
Our custom session – focused on seeing the leader as a learner – was a perfect mix of learning and applying new concepts AND time sharing about what work and life look and feel like in today’s environment.
Not everyone will be able to keep pace in a constantly changing and demanding world and business environment.
Really smart people are studying the “future of work” and reporting that 10% of jobs will be automated in the next year, and 50% of jobs will be automated in the next decade. Specific requirements must be met to survive and thrive in the present and near future.
Successful leaders of the future must be proficient in these 3 soft skills:
1 | Balance between doing & learning
How much time on your calendar is spent doing vs. learning? Finding the right balance between current business demands and continuous learning is hard. The fast-paced environment often distracts leaders from their best, discouraging them from being curious, innovative, active, and engaged learners.
Leaders are often head down, trying to manage customer demands, fire drills, and simply keep up. Given this reality, it is easy to lose sight of the importance of learning. But if you want to be successful long-term, it is especially important to practice continuous learning. The leaders who will thrive are consistently, intentionally learning.
2 | Intention
As leaders progress and advance in their careers, they become less comfortable learning. Not knowing something, asking questions, being curious, and reaching out to experts require them to be brave.
Not knowing the answer to a question does not make a leader unintelligent. However, not asking and not learning something new because they are afraid will cause leaders to miss on many beautiful opportunities. The access to knowledge is there, but as they get further along, they have to be even more intentional about learning.
3 | Active Listening
Active listening is a key to learning. It is essential to listen to the thoughts and perspectives of people from different backgrounds to rethink our own perspectives, biases, and judgments that keep us opening up to other perspectives and from learning. By listening more deeply – and not just responding with the first thought that comes to mind – we can respond more intentionally. This kind of mindset helps encourage a culture of learning and an environment for others to learn, share thoughts, and allow their ideas to flourish.
Are you and your employees ready to develop soft skills for the ever-changing future world?
If you’re interested in ensuring your team is growing and adapting to current and future demands, contact me to create and facilitate a custom leadership development session.
Your team will love digging into the topic “Are you learning as fast as the world is changing?” and your entire organization will benefit from this targeted, intentional development.
Leading leaders is a complicated, complex task in the best of times. And I think we can all agree that the past two years have been more challenging than easy.
Do you have a newly formed team of leaders?
Have the changes required by the state of the workplace (and the world) over the past two years challenged your team of leaders?
Have you found yourself focusing more on the short-term, immediate survival and results instead of prioritizing nurturing and communicating with your leadership team?
These scenarios cover a wide spectrum of experiences, but all of them have a similar effect – your team has become a “working group,” focused on their individual performance and only interacting on a transactional, informational basis.
This helpful graph shows how your team’s performance and effectiveness affect each other.
A “working group” of leaders should not be the goal. Effective leaders and CEOs want to foster a truly high-performing team.
Given the challenges and setbacks of working in and through a global pandemic, you may have had a high-performing team that has slid into “working group” mode.
You may have a new team that hasn’t reached its potential yet.
Or maybe you have a team that has just never gotten past the “working group” stage.
Regardless of how you got here, you know that “working group” is not where you want your leaders to stay.
But how do you initiate change?
It all comes down to building connections and TRUST.
Trust is the foundation of a high-performing team. When trust is present, your leaders experience the psychological safety they need to make mistakes and learn from them, be vulnerable with one another, hold each team member mutually accountable, and be ready and willing to share professional wins and failures.
That is the true picture of a high-performing team.
Let’s look at an example in action from one of my recent clients.
I was introduced to our case study team in early 2021. They were a newly-formed executive team that was brought together in a restructure post-acquisition. (Never an easy position to be in for any leader.)
The team members joined the new team from different functions in different companies with the goal to provide a new analytics function to the organization.
This group of individuals – the very definition of a “working group” – had the opportunity to move through the “Team Performance Curve” (see graph above) to establish a common purpose, performance goals, trust, and accountability.
We had 12 months together, and I needed them to make significant progress in the 5 core behaviors of a cohesive team:
I pulled the team together for monthly leadership development sessions where I covered these behaviors and then helped them apply what they learned in their own monthly meetings. They could practice demonstrating each behavior in real-time as they came together to address their business agenda.
This approach supported and developed an effective, cohesive team post-merger and reorganization.
In our first meeting, I had the leaders on this team score themselves in the 5 core behaviors. After 12 months of working together, I had them re-assess and we saw significant improvement across all FIVE behaviors.
Their growth in the 5 core behaviors helped this team move from a “working group” all the way through the curve to a high-performing team.
The leaders’ results were also seen across the organization, and our team’s mission became a new corporate pillar for the entire organization!
It can feel overwhelming and impossible to make changes with your senior team devolves or can’t seem to move past the “working group” stage. But you will see results when you start with trust.
Building trust among your team is the foundational first step to moving through the performance curve and becoming the established, high-performance team you want to have. And when your team of leaders becomes high-performing, you’re going to elevate the performance of your entire organization.
Ready to get started with your team? This is a simple trust-building exercise I encourage you to try in your next team meeting.
Personal Histories Exercise
When you try this, you’ll see the level of psychological safety increase as your team starts to actively build trust. It’s simple, effective, and productive.
Once you see the benefit of building trust – and the other 4 core behaviors – with your team, you’ll wish you had started this process even sooner.
When you’re ready, I provide customized team development programs based on your unique team needs, personalities, and goals.
Reach out and schedule a call to talk about how I can help your leaders become a high-performing team and elevate the results and efficacy of your entire organization.
